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Delivery & Returns:

 

If we receive you’re Order before 4pm, Mon - Fri, we will endeavour to send the goods out that same day.

 

 

Delivery Options

 

All Fittings & Coiled Pipe

Excluding Straight Lengths of PVC Pipe

Next Day Value Above £500

FREE

Next Day Value Below £500

£9.95

Pre-Noon Value Below £500

£15.00

All Fittings & Coiled Pipe

Including Straight Lengths of PVC Pipe

Next Day Value Above £500

FREE

Next Day Value Below £500

£19.99

Pre-Noon Value Below £500

£39.99

 


Highlands, Northern Islands and International:

Unfortunately there is an additional charge for delivering to the UK Highlands and Islands, Northern Ireland, and other islands such as the Channel Islands, Scilly Isles.  If you require a delivery to any of these places or an International country please contact us for a delivery price prior to checkout.

 

Missing/Damaged Items:

Please ensure you check all deliveries before singing for them. If there are any missing items or the packaging looks damaged, write ‘missing/damaged’ in the signature box.  If you sign for the goods before checking, it is unlikely we would be able to replace missing/damaged items should a problem later arise.

If you have received a delivery with missing or damaged items we require notice within two days of delivery.

 

Returns:

Please return your items to the address below.  We require a copy of any paperwork stating you’re Order Number and Reference Number. We require a reason for returning the items.  If the issue was due to an error by T-mex Ltd, we will send a full refund including delivery. T-mex cannot refund the delivery charge if the error was made via the customer.

Return:

T-mex Express
T-mex House
Bircholt Road
Parkwood
Maidstone
Kent
ME15 9XY

 

Public/Bank Holidays

Although we may be open on Bank Holidays our carriers do not operate. If you require a delivery over a holiday weekend please contact us.